Returns & Exchanges

At Cult Furniture, we want you to love your space; if you are not completely satisfied with your purchase, you can return your items within 14 days of delivery for a full refund. Please ensure all items are returned in their original packaging and in a resaleable condition.

1

Initiate Your Return

Log in to our online returns portal with your order number and email address to select the items you wish to send back and receive your return authorization.

2

Package Your Items

Carefully repackage your items in their original boxes, ensuring all protective padding is included to prevent damage during transit.

3

Arrange Collection or Drop-off

Choose between our convenient home collection service for larger furniture pieces or a local drop-off point for smaller accessories and lighting.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing